Frequently Asked Questions (FAQ)
Dispatch
Our delivery time is 2-4 working days
Postage costs:
- €6.95 in the Netherlands
- €8.95 to Belgium and Germany
- €9.95 to other European countries
Let us know and we will send a shipping label and pay the return shipping costs. Of course we will still send the correct product.
Order process
Let us know what the complaint is and we will provide a suitable solution.
You will receive an order confirmation for each order by e-mail. Once you have received this, you can assume that your order has been received in good order.
Don't see an order confirmation in your email? Then wait another 10 minutes or check your spam box. If you have not received an order confirmation after half an hour, please contact us.
Any questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.